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Find quick answers below, or email Cozyapps and we’ll help you sort it out.
Email us at frenk.q8@gmail.com. Include your device model, operating-system version, app version, and what happened. Screenshots are helpful, but never send your password or complete payment details.
frenk.q8@gmail.comCheck your internet connection. For email sign-in, verify your address and password or use “Forgot password?”. For Google sign-in, choose the same Google account you originally used and make sure the browser returns to FocusRead.
Use Restore Purchases if an active subscription is not recognized, or Manage Subscription to open your store controls. Reinstalling the app or deleting your account does not cancel a store subscription.
Search requires internet access. Try the author’s name, ISBN, or a shorter title. You can always add a book manually and optionally select a local cover.
An active Pro subscription and internet connection are required. AI responses may occasionally be inaccurate, so use them as reflective reading assistance rather than authoritative advice.
Permissions can be changed in FocusRead Settings and your device settings. FocusRead schedules no more than two personalized reminders after inactivity.
Read our Privacy Policy. Delete your account in Settings → Account → Delete Account, or use the public page below.
Open account deletion