Delete your KinAgenda account

You can request deletion without reinstalling KinAgenda.

Email frenk.q8@gmail.com from the address you use for KinAgenda, with the subject "Delete my KinAgenda account". Tell us that you want your account deleted. We may ask you to verify that you control the account. Do not send a password, sign-in code or identity document with your initial request.

We aim to reply within two working days and complete a verified deletion request within seven calendar days. We follow any shorter deadline required by law. We explain any verification needed. If you own a family, we also make clear that deleting your account deletes that family's plan for every adult. If a request needs more work or specific information must remain, we explain the reason and timing.

You can also delete in the app. Open Settings, My account, Account actions, then Delete account. An internet connection and a recent sign-in are required.

What deletion removes

Deleting your account removes your sign-in account, family membership, account photo, account notification records and other account-specific records.

If you are the family Admin, it also deletes the family you own, including its shared schedule, imported sources, children's photos and invitations. It does not delete the other adults' separate accounts.

If you are a Moderator, the family plan remains for the other adults. Its confirmed activities and shared history remain. Imported sources remain until someone removes them or they expire 30 days after import. Those records may still contain personal information entered before deletion. Ask us to review and remove your personal information from them as part of your deletion request. We explain any information that must remain.

We aim to remove the support correspondence within 90 days after resolving your request. You can ask us to remove it sooner. We explain any specific information we need to keep for a legal obligation or dispute.

Backups and service-provider logs can have separate retention periods. Providers retain these copies for their operational, security or legal purposes. We explain applicable periods and any remaining information when responding to your request. Deleting from KinAgenda does not erase information another adult has copied outside the app or copies retained independently by an AI provider.

Leaving a family

If you only want to leave a family, use the leave option in Family. Your KinAgenda account remains. The Admin must delete the family rather than leave it.

Read the KinAgenda privacy policy or contact support.